Legal
Privacy Policy
What we collect through this website, why we collect it, and how it is protected.
Information we collect
When you submit the contact form we collect the details you provide: your name, company, email address, phone number, the service you are interested in, an approximate balance figure, and any message you write. We do not use advertising trackers on this site.
How we use it
We use this information solely to respond to your enquiry, assess whether we can assist, and maintain a record of the conversation. We do not sell, rent, or trade your information, and we do not use it for marketing lists.
Where it is stored
Enquiries are stored in a secure, access-controlled database and are readable only by Blue Bridge Solutions personnel. Enquiry details are also delivered to our business address at rafi@thebluebridgesolutions.com.
Resident and owner information
Information about individual resident or owner accounts placed with us by clients is handled under our client services agreements and applicable law, including the Fair Debt Collection Practices Act and relevant state privacy requirements. It is used only for the purpose of recovering the specific past-due balance placed with us.
Retention
We keep enquiry records for as long as needed to respond and to meet legal, tax, and recordkeeping obligations, then delete or anonymise them.
Sharing
We share information only with service providers who help us operate this site and our business, and where required by law, court order, or regulator. Those providers are bound to use it only on our instructions. We do not sell or share personal information with third parties for their own marketing purposes.
Security
We use encrypted transmission and access controls appropriate to the sensitivity of the information. No system is perfectly secure, so please do not send account numbers or other sensitive identifiers through the contact form.
Your choices
You may ask us what information we hold about you, ask us to correct it, or ask us to delete it, subject to any legal obligation we have to retain it. Write to rafi@thebluebridgesolutions.com.
Changes
If this policy changes, the updated version will be published on this page.